9th May 2008

Three fundamental questions

In the 1900’s all train passengers traveling from East Germany to West Berlin had to pass through Checkpoint Charlie.

At the border, an East German officer would check all passports and travel documents. As the officer checked each passengers papers he asked the same 3 questions:

  1. Who are you?
  2. Why are you here?
  3. Where are you going?

These 3 fundamental questions were all the officer needed to ask to test the validity of the family’s travel plans.

When you are selling to customers you need to be able to answer three questions that your customers will ask of you:

  1. What makes you different?
  2. What makes your company different to other vendors?
  3. What makes your company’s product or solution different to your competitors?

Before you ever sell to a customer you need to be able to answer these 3 questions with clarity and conviction.

Popularity: 4% [?]

If you need advice on a specific marketing issue or staff training please ring me on +64 4 499 6770 or email me, or you can use our contact form. And if you loved this article, don't forget to subscribe to by Email or RSS feed

This entry was posted on Friday, May 9th, 2008 at 12:45 pm and is filed under Branding, Compelling Marketing Messages. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Leave a Reply